This is a sample page.

Overview

Our refund and returns policy lasts 21 days. If 21 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it, and it must also be in the original packaging.

Several types of goods are exempt from being returned, and perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

We would like to have a receipt or proof of purchase to complete your return.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email letting you know we received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a few days.

Late or missing refunds

If you haven’t received a refund, recheck your bank account.

Then you can contact your credit card company; it may take some time before your refund is officially posted.

Next, could you contact your bank? There is often some processing time before a refund is posted.

If you’ve done all of this and still have not received your refund, please contact us at [email protected].

Sale items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same thing, email us at [email protected].

Shipping Returns

You will be responsible for paying for your shipping costs for returning your item, and shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Consider using a trackable shipping service or purchasing shipping insurance if returning more expensive items. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at [email protected] for questions related to refunds and returns.